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LESSONS LEARNED BY A NEW
DEAN
by James H. Rosenblatt
Dean, Mississippi College School of Law
The account
of my first year as Dean of the Mississippi College School of Law in
no way should focus on me as an individual, for my life and my
decanal endeavors were inextricably woven into the life of the Law
School. The account of
my first year as a “New
Dean” must, therefore, be a recounting of the events and activities
of the Law
School
in
the Academic Year 2003-2004.
Through this brief account I shall share the story of the
Law
School
from
my perspective and along the way recount the lessons I have learned
and the nuggets of experience I have acquired in the event they may
be of interest to other new deans who enter this noble profession in
a similar manner.
Though I had taught lawyers at the post-graduate level for
three years at the Army’s Judge Advocate General’s School in
Charlottesville
,
Virginia
,
I truly was an “outside” candidate for the position of Dean at the
Law
School
in
downtown Jackson
,
Mississippi
. I, like so many others, had
at times dreamed of teaching law, but had set that dream aside. My background and experience
did not lend themselves to securing a teaching position in this very
competitive environment.
However, I had led a number of large legal offices and had
served as the chief operating officer of the Army’s worldwide claims
organization. In
retrospect, this leadership experience served me as well as any
other preparation for my decanal duties. Lesson Learned: Don’t discount your life
experiences, for they may fit into someone else’s plan.
My
opportunity to become the Dean of the
Mississippi
Law
School
was
providentially provided.
With my retirement from The Judge Advocate General’s Corps
some six months distant, I received a call in March 2003 from my
brother Steve who is the managing partner of the Butler, Snow law
firm in Jackson. Steve,
through his channels, had heard there was a dean search ongoing and
thought it might be a good fit for me. I checked with my wife
Lauren and our four boys to see if they supported my application and
then threw my hat in the ring.
That night I prepared a resume and cover letter and sent them
overnight to the chair of the Search Committee. A campus visit and an offer
shortly followed. This
opportunity became available through the actions of others and was
not even in my contemplation following my own research and job
search. Lesson Learned: It is important that others
be involved in your work search and assist in making you aware of
opportunities.
During
this search process I sought the counsel of the former dean Al
Harvey and other friends in legal education including Jeffrey Brauch
at Regent, Walt Huffman at Texas Tech, Gerry StAmand at Northern
Kentucky, and the late Tim Heinsz at Missouri—all deans or former
deans—and Bob Hillman a professor at Cornell. Bill Suter, a longtime
mentor and the Clerk of the U.S. Supreme Court, offered
encouragement and advice.
The collective counsel of this group was most valuable and
caused me to focus on issues and considerations that were crucial to
my application and to my integration into the
Law
School
and
the decanal community.
Lesson Learned: Those who have walked in
your shoes have helpful advice and can assist you to avoid
pitfalls.
With
a date certain to begin my association with the
Law
School
in
August 2003, I had an opportunity in the intervening three months to
begin my preparations and to see what lay in the road ahead. This time provided the
opportunity to call on the Mississippi Congressional delegation in
Washington, DC, attend the annual Mississippi Bar meeting in
Florida, participate in an ABA accreditation meeting in San Diego,
and make three trips to Jackson to visit with officials at
Mississippi College, the Law School, and in the legal
community. The
opportunity to engage in these discussions before starting the job
proved to be very valuable to learn about the
Law
School
and
to seek the counsel of varied communities. Lesson Learned: There are many
constituencies revolving around a
Law
School
that
need to be engaged and involved in the affairs of the
Law
School
.
The
most valuable portion of my preparation came at the hands of the
American Bar Association’s New Dean’s Course in
Jackson
Hole ,
Wyoming
at
the end of May 2003. I
was fortunate to be able to attend along with Thorne Butler, our
newly hired Director of Development. We shared a lakeside cabin
and commuted together to the sessions and activities. This time allowed us to get
to know each other and to discuss development plans for the
Law
School
. Though relatively new in the
position, Thorne was able to share valuable background with me
derived from his first months on the job. After the joint
Development/Dean presentations and sessions, Thorne and I would
compare notes and sort out the issues as we saw them. Lesson Learned: The Director of Development
is such a key member of the Law
School
team
that the Dean and the Director need to understand and know each
other and have an understanding of the development philosophy of the
law school and appreciate what role each plays.
At
this ABA
conference,
fellow deans guided us through discussions and shared insights and
experiences. The course
structure led us through the full range of decanal operations and
employed a combination of practical exercises, discussion groups,
and podium presentations.
My notes from this course proved invaluable and remained
close by my desk during my first year. They proved to be helpful
references that allowed me to consider in greater depth the various
aspects of situations I encountered. Every session produced at
least three pearls of wisdom, helpful hint, or thoughtful
point. Many of the
practical suggestions I employed from the start. An extremely valuable
portion of the course was the guidance from the “one-year deans” who
had just completed the first year in the position. David Van Zandt
of Northwestern was most generous, not only sharing advice, but in
outlining the philosophical basis for the position he took. Lesson Learned: This
ABA
New
Dean’s Course is indispensable in being an effective dean and should
be attended at the first opportunity!
I
was literally taken aback at the quality of the deans I encountered
at the ABA New Dean’s Conference. Though we were on the shores
of Jackson
Lake
,
it felt re mark
ably
like Lake
Wobegon
,
for all the deans I met were strong, good looking, and above
average! Frankly, I was
concerned how this group of outstanding scholars and leaders would
deal with the dean of a small, private, Southern law school. It was with open arms and
genuine collegial respect that I was brought into the fold. Rankings and tiers held no
sway in this group that was so collegial and helpful. This group of women and men
felt a special bond as leaders of law schools that I could sense and
that enveloped me.
Subsequent gatherings of deans at the AALS Conference and the
ABA Mid-Year Conference brought home how special this group is - and
how helpful its support can be. Lesson Learned: The collegial bond that
binds together the community of law school deans is one of the great
delights of the position.
Wise advisors had
counseled me that when I showed up for work on the first day, not to
plunk myself down at my desk and start reading all the mail and law
school magazines that had piled up awaiting my arrival. There would always be time
for this work. Rather,
the counsel was to be visible in the
Law
School
, walking around, meeting
the folks, and chatting with them. Thus, at each stop I asked
for their advice and solicited their input about the law
school. This was
designed to ease the anxieties of those for whom a new dean can be a
concern simply because of the unknown and the potential change a new
leader might produce in their work environment. Lessons Learned: The
Law
School
is made up of people, not paper. People make the law school
work. A new dean needs
to help the people of the law school make the transition to the new
dean. Every person in
the law school is important to its operation and needs to believe in
the importance of his or her contribution.
Of invaluable assistance
to me in formulating a plan of operation for the first year was an
opportunity to travel to an alumni event with our Associate Dean
Phillip McIntosh.
During the car ride over and back to
Monroe , Louisiana
, Dean McIntosh was able
to share with me the culture, history, strengths, weaknesses, and
challenges of the Law
School
. This uninterrupted time away
from the law school gave me the opportunity to ask questions,
clarify issues, and get a feel for Dean McIntosh’s approach to
working with the faculty.
This foundational base of information, thought, and
recommendations shaped the operational plan I was constructing for
the first year and established a trusting working relationship with
this key law school leader.
Lesson Learned: The Associate Dean for
Academic Affairs (or like position) is crucial for the successful
operation of any Law
School
.
A “partnership” between the Dean and the Associate Dean is
essential for the smooth operation of a law school. The Dean needs to invest in
this relationship.
Equally valuable in the
formulation of an operational plan was a faculty retreat held one
week after I arrived, the week before orientation. The idea for the
retreat—like so many others—came from the New Dean’s
Conference. In
structuring the retreat I fell back on our discussion of whom to
include, who best to facilitate the retreat, how to set an agenda,
the pace of the retreat, where to hold it, what setting to
establish, and what tangible “take-aways” to expect. I realized there were not
set answers, but by thinking through these issues in light of our
particular situation we were able to come up with a retreat that
produced positive results.
One suggestion proved to be invaluable—serve food! Our faculty thoroughly
enjoyed dining together.
A catered lunch and munchies throughout the day sent a
positive signal (and set the precedent for law school supplied food
at all future faculty gatherings!). Lesson Learned: There are no pat answers or
cookie cutter approaches as to how to conduct retreats or other law
school events, but a careful consideration of the issues and
recognition of the local setting will produce the right answer.
My approach in the Faculty
Retreat was to listen.
We had developed an agenda and a list of discussion areas
that provided some structure and flow to the day, but I wanted to
“hear out” our faculty.
As in any setting, there were some concerns that they were
more than ready to share with me. Along the way I got an
appreciation for the historical development associated with some of
these issues. Not only
did this retreat provide an opportunity for some faculty members to
get issues off their chests, but it gave me a feel for what was
important to our faculty and what factors they believed were
detracting from their teaching and scholarship. I took my own notes and also
had our administrative officer take notes. At the conclusion of each
issue I attempted to get an idea of who should take the lead in
addressing the issue and what might be the initial step toward its
resolution. One of the
most helpful portions of the retreat resulted from a suggestion from
Mark Gordon (University of Detroit Mercy School of Law) at the New
Dean’s Conference.
During our retreat’s working luncheon we had a light
discussion of “Ten Easy Things the Dean Could Do To Make Your Life
Better.” Some of the
concerns revealed in this session were small and simple, but had
been irritating for some for many months. In fact, some were amenable
to quick fixes that cost very little money or time. For example, we opened the
front doors of the Law School 30 minutes earlier each day at the
suggestion of one of our Faculty. Our faculty noticed every
minor improvement. Lessons Learned: Everyone has issues,
concerns, suggestions, and good ideas. There needs to be a
mechanism to get them out and to get them resolved.
In these first few weeks I
refrained from announcing some grand plan of operations or strategic
focus or abrupt change in how we worked. I knew that good teaching
was taking place in the classroom and that our students were being
well supported, counseled, and cared for. My style was to establish a
team and to work quietly to produce results that would combine to
create an energy and sense of progress without great fanfare. However, I did select for my
own attention six initiatives to guide my leadership efforts, to
help me prioritize my work and my time, and to allocate
resources. Lesson Learned: A plan—whether announced or
worked quietly—provides the necessary blueprint for moving an
organization forward in a coordinated manner.
The six initiatives
were:
Forging a close
relationship with our parent university.
Law
School
occupies a distinctly
urban campus in the State Capital - some 14 miles distant from the
more pastoral setting of The College. The faculties had not
been particularly close.
A series of physical plant improvements at The College had
not touched the Law
School
for a number of
years. I looked for
ways that we could become more a part of The College and its
life. The timing was
right for seeking a closer bond, for a dynamic new University
President Dr. Royce had recently taken office and a Vice-President
for Academics Dr. Howard was also newly installed. Financial affairs for The
College were ably under the direction of Dr. Roberts who had guided
The College through a challenging period as the interim
President. My fellow
deans in the other schools of the University welcomed me and
appreciated the interest I showed in their schools. Our faculty members and I
made it a point to attend the meetings of The College, cheer at
sporting events, serve as speakers at programs, and participate in a
range of activities sponsored by The College. We did this in a manner that
did not consume inordinate amounts of time or detract from
teaching. These
relationships have brought our
Law
School
closer to The College in a
delightful manner. Our
goal has been to demonstrate how our
Law
School
can be a supportive part
of the University system.
Lesson Learned: The University and the
Law
School
need each other. A good relationship inures
to the benefit of both.
Law schools are sometimes regarded as a bit different in a
university setting, requiring some public relations work by those in
the law school.
Supporting our faculty
in their teaching and scholarship
Law
School
that I wanted to make
certain that we did everything realistically possible to make their
life easier, to provide them the tools they needed, and to take away
from them non-essential tasks that others could do. We were able to purchase new
faculty computers and printers that eliminated the frustration of
working with older equipment.
Faculty members specified whether they wanted a laptop or a
desktop. We established
faculty accounts in a set amount based on their position that
permitted them to plan and budget and eliminated the need to have to
“ask” for travel, books, or teaching assistants. We approved a record number
of research grants this year.
Our new classrooms provide the latest in technology to permit
teaching presentations in a variety of modes. We continue to seek ways
that we can improve the lives of our faculty and permit them to be
better teachers and scholars.
Lesson Learned: A faculty that is supported
well and that feels appreciated will be more effective.
Improve the physical
plant and create a law school campus.
Law
School
became available, the
College and the Board of Trustees teamed to purchase the lot to
provide every student with a parking space immediately proximate to
the Law
School
. These major additions
coupled with a series of cosmetic steps led by our Building
Superintendent dramatically changed our campus. It is amazing how the
addition of a few flowers and some landscaping can improve the
appearance of a law school.
Lesson Learned: An attractive law school
physical plant provides a better environment for teaching, learning,
and bonding and promotes excellence. An unattractive feature—if
ignored—quickly becomes accepted as people get used to it. One needs to view the
physical plant constantly through the eyes of an outsider.
Financial
operations.
Law
School
budget was intertwined
with the budget of The College. This situation did not
provide for clear planning and did not encourage the generation of
revenues. Following a
heartening discussion of finances, The College provided us with a
semi-autonomous budget for our first year that will evolve into an
autonomous budget for this next year. We agreed upon overhead
rates for support from The College and a principal payment with all
other revenues benefiting the Law
School
. This allows us to plan and
to rev up programs like Continuing Legal Education. This plan has permitted the
hiring of additional staff, which has immeasurably added to the
effectiveness of the Law
School
. Lessons Learned: Financial operations are so
important to a successful law school operation. The dean needs to be well
versed in the financial operation of the law school and to have a
working knowledge of the budget and its components in order to deal
with university financial officials and to plan for law school
operations.
Forge a relationship
between alumni and the Law
School
.
Our alumni program provided an opportunity to forge some
closer ties. I believe
there is a natural “hunger” to be connected with one’s law
school. As a regional
law school, the large majority of our graduates are located
relatively close. This
proximity afforded us the opportunity to set in motion an annual
reunion program regardless of class year and enabled us to travel to
alumni gatherings in Mississippi
and the surrounding
states. I love to dash
off brief notes to our graduates when they have notable events occur
in their lives and use electronic methods to communicate with our
graduates about every third week. We bring our graduates back
to the law school for bar review courses, CLE offerings, moot court
judging, and any other excuse we can think of. Our goal is to create a
familiar and comfortable relationship with our graduates and not
just a once every five year relationship. Lesson Learned: If the alumni have a
positive relationship with the law school, they can help in
innumerable ways.
However, every good alumni program begins by treating the law
student right during the three years of attendance and then building
on that base.
Increase the awareness
of the Law
School
.
I was very impressed
by the dedication of our faculty to our students and to their
teaching. Our students
passed the bar and got jobs in impressive numbers. Our graduates hold numerous
governmental and judicial offices and are successful practicing
attorneys. However,
many in the legal community were not familiar with our
Law
School
or what it was doing. It was my goal to take the
bushel off our light and let it shine. A rejuvenated public
relations and media program started to get our name out before the
public, we completely revamped our web site, we had signs for the
Law
School
installed on the
interstate highway and in the city, and we accepted every
opportunity to speak, moderate, present, and comment. While we have no precise way
of measuring public and professional awareness, we are confident
that we are becoming more known and that our story of a principled
legal education in a caring and supportive environment is getting
out. Lesson Learned: Public image is crucial for
recruitment, placement, and development. The goal is not to create a
favorable false impression, but rather to tell the story of the law
school’s increasing excellence and to ensure that the story is being
heard!
My first year has been an exhilarating experience. Dean Mark Gordon in our last
session at the New Dean’s Conference noted that the thing he liked
best about being a law school dean was that it “allowed him to use
every muscle in his body.”
After a year, I now have a full appreciation for Mark’s
insight. The broad
range of issues a dean faces each day with every day offering
different and unpredictable challenges truly allows a dean to use
every bit of imagination, experience, energy, insight, care, love,
and resolve resident in the human body. To have a complete
intersection of one’s vocation and avocation is to live in a grand
way. I am grateful for
this opportunity to be associated with
Mississippi
College
and its
Law
School
, to be a contributor to
the greater legal community, and to share the experience of my first
year as a law school dean in this article.
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