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WORDS OF WISDOM FOR
DEANS
FROM MICK JAGGER AND
OTHERS[1]
by John L. Carroll
Dean and Professor of Law
Cumberland School of Law, Samford University
THE BEGINNING
For
three years now, I have avoided this task of putting my thoughts
about deaning on paper.
Then came the dreaded phone call from Bill Richman asking me
to contribute to the next Symposium on Leadership in Legal
Education. Having
finished my third year, I could no longer use the excuse that I was
brand-new.
As some
of you know, I came to the dean business in a non-traditional way
from the Federal Judiciary.
Consequently, I had no ready role models - no deans to be my
mentor. New Deans’
School was very helpful, but a lot of what deans do is really
on-the-job training. In
2002, a novel about a law professor, The Emperor of Ocean
Park, hit the bookstores.
The dean of the law school in the novel offered a possible
role model. She was
manipulative and cunning but the very successful dean of a very
prestigious law school.
There is one passage describing an encounter between the law
professor, Talcott Garland and the Dean, Lynda Wyatt which is
particularly descriptive of her qualities
I look at her, she looks
down at me. She is in the company of Ben Montoya, her tall, restless
factotum who has a joint appointment in the law school and the
anthropology department. Ben was whispered to be the logistical
genius of the coup that toppled Stuart Land, and he remains Lynda’s instrument, it is
said, in the most ruthless tasks of her deanship.[2]
When I was contemplating
Dean Lynda Wise as a possible role model, I had been in my deanship
for less than a year and did not understand that perhaps I needed a
tall, restless factotum or someone to protect me from faculty coups,
or more importantly, someone to be an instrument for my most
ruthless tasks. I asked
for volunteers from my faculty to serve in those roles and none came
forth. Fortunately,
after reading the novel, I was able to attend more deans’ workshops
and meet more of my colleagues which helped me to realize that
real-life law school deans are, thankfully, a far cry from their
literary counterparts.
What
follows is a stream of consciousness look at the important qualities
that I think a good dean should possess gleaned from discussions
with many of you and from the experience of my three years. As a framework for
discussion, I have chosen motivational statements that I have
collected over the years in my various careers as a United States
Marine Officer, a traveling salesman, a practicing lawyer and a
federal judge. These
statements seem to capture some of the major issues which flow
through a deanship. I
am a long way from mastering the skills that I need to be a
successful dean. By
now, however, I think I can identify them. I have had some real angst
over doing this essay.
I know that I am a member of an elite group and am generally
awed by the caliber of my decanal colleagues. The only way I have been
able to muster up sufficient courage to write this was to affirm
myself the Stuart Smalley-way - by looking in the mirror and saying,
“I’m good enough, I’m smart enough, and doggone it, people like
me.”[3]
THE
MIDDLE
EITHER
YOU RUN THE DAY OR THE DAY RUNS YOU[4]
One of
the most difficult aspects of being a dean is time management. When I went through New
Deans’ School, I was naive enough to think that the “Day in the Life
of a Dean” exercise was contrived. I said to myself there was
no way all of those things could happen in one day. Boy, was I wrong. That exercise was far more
reality than academics.
Coming to grips with the fact that my day would be changeable
and there would be precious little time to accomplish anything
during normal working hours was difficult. I will always remember the
Monday morning that I returned to my office from New Deans’ school
and found a copy of the local paper, The Birmingham News, on my
desk. Two of my
students were featured on the front page next to an empty beer
keg. It seems that the
neighbors were up in arms about the failure of these students to
remove spent beer kegs from their front yard. Dealing with that issue was
not exactly what I had planned for the day.
I now
realize that real work gets done before 8:00
AM or after 5:00 PM
or on the
weekends. I also now
know that I am far more productive early than late. Consequently, I will
schedule matters that require me to be at my intellectual best
earlier in the day. As
the day progresses, whatever limited charm and intellect I possess
diminishes rapidly.
Fortunately, I am able to occasionally rekindle what charm
and intellect I have for evening alumni functions. The lure of money
does that.
THAT
WHICH DOES NOT KILL YOU MAKES YOU STRONGER[5]
Being a
dean gives multi-tasking a new definition. In any given day you are
dealing with students, faculty, staff, alumni, potential large
donors, the university administration and the press. It is
inevitable that you will make mistakes and certainly some of the
mistakes may be big ones. The important thing is to learn from your
mistakes. I have a good
list of the bone-head things I have done. I regularly consult that
list both to avoid those mistakes in the future and to realize that
short of committing a major felony, there is almost no mistake we
can make from which there is no recovery. In addition, every mistake
helps us become better deans and better human
beings.
WHEN
THERE IS NO VISION, PEOPLE PERISH[6]
There
are many roles the dean plays; but in my judgment, there is no more
important role than that of emotional leader and no more important
aspect of that emotional leadership than the articulation of a
vision that the many communities of the law school can understand
and embrace. I am
continually amazed how often I am asked to articulate “my vision” to
law students and alumni.
The articulation of this vision is not easy because it cannot
be your vision, it must be the institution’s vision. I learned early in my
deanship that the institution cannot flourish unless the vision
possessed by the dean is also possessed by the faculty, students and
alumni. If there is not
some sort of at least tacit agreement on where the institution is to
go, the faculty will not support the vision, future students will
not embrace it and alumni will not support it financially. A visionary dean without
followers to accomplish that vision goes nowhere.
ALONE
WE CAN DO SO LITTLE, TOGETHER WE CAN DO SO MUCH[7]
There
are natural divisions at any law school. First, there is the
faculty. They want an
environment where they can teach and write often on their own
terms. They have their
own views of how the law school should be run and when and what they
should teach and write. Second, is the senior staff. This group generally feels a
tremendous amount of pressure because they are the ones charged with
bringing in high quality students, making the alumni happy, and
raising money. There is
not always a natural connection between the senior staff and the
faculty and those constituencies may, in fact, resent each
other. Then there is
rank and file staff without whom the organization would
collapse.
You
simply cannot be successful as a dean unless all of these
constituencies are willing to set aside the things that divide them
and work together. The
most difficult task to accomplish at a law school is to foster a
sense of “team”, a sense that no component of the institution can be
successful unless all of the components are. After three years, I am
hardly an expert in creating “oneness” at a law school. I have made enough mistakes,
however, to understand some of the things that are important.
The
first is communication .
It is important that each of the constituencies know what is
going on at the law school.
We have implemented a weekly e-mail newsletter that goes to
faculty and staff, which contains information about law school
activities and faculty activities as well as stories of personal
successes. This
newsletter gives us all a better sense about the place where we work
and the kinds of people who inhabit it. The second is
transparency. I think
the days of the secret, manipulative dean are over. Nowadays, a dean should be
openly accountable to everyone at the law school and should be
willing and able to answer questions about anything he or she is
doing (with exceptions of adverse personnel matters). If a secretary wants to know
why a particular student policy was adopted, that secretary is
entitled to an answer - not an “it’s none of your business”
response. If a student
wants an explanation of why the law school is going in a certain
direction, he or she is entitled to at least some communication on
that issue.
One of
the best things I have done is adopt an open-door policy for
faculty, students and staff.
It goes a long way toward fostering communications and no one
has abused the opportunity to see me at any time. I also have breakfast with
the first year students in small groups throughout the course of the
year and lunch with the third year students. These “get-togethers”
have been a real success.
I get a much better idea about what is really going on at the
law school, and I am able to provide an easy forum for students to
ask questions and receive answers.
IT IS AMAZING WHAT YOU CAN
ACCOMPLISH IF YOU DO NOT CARE WHO GETS THE CREDIT[8]
This is
a corollary to the last saying and something that is much easier
said than done. Law Schools are inherently places of turf. There is the
faculty-dean-administration turf. Within the administration,
there is turf that the senior administrators protect. There is even turf
protection at the secretarial level. Breaking down these turf
barriers is one of the most difficult tasks a dean encounters. No one as of yet has given
me the talisman. I do
know at least two steps in the right direction. The first is to minimize
your role in whatever successes occur at the law school. Rarely are the good things
that happen at a law school the result of the work of the dean
alone. When you take
credit for your successes, make sure you also recognize everyone
else who contributed.
In most instances, success comes from the efforts of a wide
variety of people. The
second step is to do all you can to make sure people feel
appreciated. You cannot
say “thank you” enough.
THE BEST INDICES OF A
PERSON’S CHARACTER ARE HOW HE TREATS PEOPLE WHO CAN’T DO HIM ANY
GOOD AND HOW HE TREATS PEOPLE WHO CAN’T FIGHT BACK[9]
As
deans, we get to deal with powerful and important people all the
time - important judges, distinguished professors and rich alumni.
The real test of what kind of a dean you are, however, is not how
you deal with the powerful but how you deal with the powerless - the people who clean your
law school buildings, the students whom you do not accept because
their credentials are not good enough, or the parent whose child has
just been dismissed from law school. Your real successes as a dean
will come from people like these who need your help but can only
offer thanks in return.
YOU CAN’T ALWAYS GET WHAT
YOU WANT, BUT IF YOU TRY, YOU MIGHT FIND YOU GET WHAT YOU
NEED[10]
One of
the quickest lessons I have learned is that being a dean is an
incredible roller coaster ride of emotional highs and lows. One of the secrets to being
a successful dean is the ability to dampen those highs and lows.
There is always a feeling of disappointment when you lose a
particularly bright student to another school, when your most
productive faculty member says that he or she is going somewhere
else, or when a donor you are sure would make your fund-raising year
decides to back out of a commitment. But that feeling is always
tempered by feelings of accomplishment measured in human and not
financial terms. For
me, there is no greater pleasure as a dean than being a part of the
graduation ceremony and watching the products of your law school
head toward the profession.
The ceremony provides a wonderful opportunity to reflect on
the power of the position.
No one has greater opportunity to influence the future of the
profession than we as law school deans. Being a dean is a tremendous
responsibility with tremendous rewards. Deanships provide ample
opportunities for personal satisfaction in ways you never
imagined. While you may
not get everything you want, a deanship can certainly give you
everything that you need for personal and professional
happiness.
THE
END
I want
to close with this final thought. If there is one message that
I have encountered which offers the perfect universal advice for
deaning, it is the message inscribed in the Bible Johnson C.
Whittaker kept when he was at West
Point . Whittaker was an
African-American South Carolinian who matriculated at
West
Point in 1876. In 1880, he was found
beaten, tied to a bed, and mutilated. He was court-martialed for
faking his own attack and expelled. The court-martial
proceedings were eventually overturned and President Clinton
posthumously awarded Whittaker a commission as an officer in the
United States Army.
Whittaker’s faith was a great source of inspiration to him
and in the Bible that he kept, he wrote the following words - “ Try
never to injure another by word, or act or look even. Forgive as soon as you are
injured and forget as soon as you forgive.” These marvelous words are
perfect guidance as we engage in this marvelous world of
deaning.
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